Remote Clinical Administrative Coordinator

UnitedHealth Group; Dallas (TX); Remote; USD 25,000 - 44,000; Full time

Job summary

UnitedHealth Group seeks a Clinical Administrative Coordinator for a National Remote role. You will handle service requests from members and providers, process referrals and authorizations, and support clinical staff with document setup and triage for reviews.

The role requires 2+ years in customer service, MS Word/Excel/Outlook proficiency, and basic medical terminology knowledge. Training is provided; hours run 7:00 am–7:00 pm Pacific with possible overtime.

Qualifications

• High School Diploma / GED OR equivalent years of work experience.
• Must be 18 years of age or older.
• 2+ years of customer service experience.
• Experience with Microsoft Word, Microsoft Excel and Microsoft Outlook.
• Basic knowledge of Medical Terminology.
• Ability to work an 8-hour shift during 7:00 am - 7:00 pm Pacific time; overtime may be required.

Responsibilities

• Work with hospitals, clinics, facilities and clinical team to manage service requests via phone, fax, or provider portal.
• Process referrals and prior authorizations, including intake, notification and census roles.
• Assist clinical staff with setting up documents/triage cases for Clinical Coverage Review.
• Handle resolutions and inquiries from members and providers.

Skills

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Medical Terminology

Education

High School Diploma / GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

UnitedHealth Group seeks a Clinical Administrative Coordinator for a National Remote role. You will handle service requests from members and providers, process referrals and authorizations, and support clinical staff with document setup and triage for reviews.

The role requires 2+ years in customer service, MS Word/Excel/Outlook proficiency, and basic medical terminology knowledge. Training is provided; hours run 7:00 am–7:00 pm Pacific with possible overtime.