Remote Clinical Accounts Specialist

Tempus AI, Inc.; Kentucky; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Tempus AI, Inc. is seeking a field-based Sales professional to expand adoption of Tempus tests and related oncology solutions in the Cincinnati region, with a focus on building lasting relationships with physicians, labs and hospital staff.

You will partner with Clinical Account Executives and other sales roles to plan territory growth, upsell products, drive orders through online channels and EMR integrations, and capture clinical data to support Tempus’ real-time insights and outcomes.

Qualifications

• B.S. in biology, life science, business or marketing.
• 1+ years of applicable experience industry.
• Bonus: Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations OR general clinical experience.

Responsibilities

• Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
• Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives
• Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons.
• Collaborate with Clinical Account Executives on upsell opportunities for various products
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
• Identify and develop partnering opportunities between prospective oncology clients and Tempus.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
• Monitor performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Embrace, embody and represent the Tempus company culture at all times to external and internal constituents.
• Building and maintaining relationships with physicians and office staff to drive clinical orders in the community
• Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
• Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)
• Coordinating Medical Affairs report review with physicians after clinical orders
• Order Kit and literature replenishment at accounts
• Identifying and attending approved local conferences
• Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients

Skills

Genomics knowledge

Independent work

Proactive communication

Multi-project management

Customer service

Change management

Territory travel

Education

Bachelor's degree in biology or life sciences or business or marketing

1+ years of applicable industry experience

Job description

Tempus AI, Inc. is seeking a field-based Sales professional to expand adoption of Tempus tests and related oncology solutions in the Cincinnati region, with a focus on building lasting relationships with physicians, labs and hospital staff.

You will partner with Clinical Account Executives and other sales roles to plan territory growth, upsell products, drive orders through online channels and EMR integrations, and capture clinical data to support Tempus’ real-time insights and outcomes.