Clinical Account Associate - Cincinnati

Tempus; Cincinnati, Northern (OH, KY); Hybrid; USD 65,000 - 120,000; Full time

Job summary

Tempus is seeking a sales-driven professional in the Cincinnati area to advance precision medicine initiatives. You will partner with Clinical Account Executives and other sales roles to grow relationships, drive adoption of Tempus tools, and uncover opportunities across oncology accounts through data-informed discussions and strategic planning.

You will build partnerships with clinicians, manage accounts, and coordinate with Medical Affairs to secure continued clinical orders while representing

Qualifications

• B.S. in biology, life science, business or marketing.
• 1+ years of applicable industry experience.
• Bonus: Sales support experience in healthcare with proven past performance or clinical experience.

Responsibilities

• Work with the Clinical Account Executive on plans for gaining and retaining clients.
• Collaborate with all sales positions to ensure attainment of company goals.
• Identify opportunities with existing customers for Tempus tests and add-ons.
• Collaborate on upsell opportunities for various products.
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations.
• Identify and develop partnering opportunities with prospective oncology clients.
• Promote and ensure compliance with web-based molecular information tools.
• Analyze competitive landscape and provide feedback to leadership.
• Monitor sales performance and adjust as needed.
• Develop and implement a comprehensive business plan for the territory.
• Build relationships with physicians and office staff to drive clinical orders.
• Manage tissue procurement and specimen sendouts with pathology departments.
• Maintain regular touchpoints with targeted accounts.
• Coordinate Medical Affairs report review with physicians.
• Order kits and literature replenishment at accounts.
• Attend approved local conferences.
• Work with accounts to obtain clinical data/progress notes for Tempus-tested patients.

Skills

Genomic and oncology knowledge

Independent work

Customer service excellence

Project management

Strong communication

Education

B.S. in biology or life sciences or business or marketing

1+ years of applicable industry experience

Sales support experience in healthcare (bonus)

Job description

**Passionate about precision medicine and advancing the healthcare industry?**Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.***Please Note: You must live in the Cincinnati or the nearby region for this position.*****Responsibilities**:* Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.* Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives* Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons. These will include but not limited to HRD, TO, DPYD, UGT1A1, PURist* Collaborate with Clinical Account Executives on upsell opportunities for various products* Drive customer adoption of online ordering through the Tempus Hub and EMR integrations* Identify and develop partnering opportunities between prospective oncology clients and Tempus.* Promote and drive compliance with new web-based molecular information tools for all clients.* Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership* Monitor performance of sales to ensure objectives are met* Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.* Embrace, embody and represent the Tempus company culture at all times to external and internal constituents.* Building and maintaining relationships with physicians and office staff to drive clinical orders in the community* Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement* Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)* Coordinating Medical Affairs report review with physicians after clinical orders* Order Kit and literature replenishment at accounts* Identifying and attending approved local conferences* Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients**Preferred Skills:*** Demonstrate the capacity to quickly learn relevant genomic and oncology information* Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines* Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives* Excellent customer service skills and ability to connect with healthcare professionals* Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change* Strong administrative skills and sophistication to manage business in complex environments* Demonstrate Tempus’ Values by acting with integrity, respect and trust* Live within the NorCal territory - ideally Sacramento* Travel throughout the territory as needed**Education & Experience:*** B.S. in biology, life science, business or marketing* 1+ years of applicable experience industry* Bonus: + Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations + OR general clinical experience