Remote | Client Support Specialist – Travel Services

Lever, Inc.; Illinois City (IL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible remote work

Structured onboarding

Growth opportunities

Collaborative team environment

Job summary

Lever, Inc. is seeking a dependable Client Support Specialist to assist with travel inquiries, coordination, and client support. This remote role focuses on timely assistance and a positive travel planning experience.

This work-from-home position is ideal for organized, responsive individuals who enjoy client-focused service and documentation in a virtual environment.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.
• Comfortable using email, online platforms, and scheduling tools.

Responsibilities

• Respond to client inquiries related to travel services, scheduling, and reservations
• Assist with coordinating travel details based on client needs and preferences
• Provide clear updates, confirmations, and follow-ups
• Maintain accurate records of client interactions and requests
• Support the booking and coordination process to ensure accuracy and efficiency
• Help deliver a consistent and positive client experience

Skills

Strong communication

Customer service

Organizational skills

Time management

Remote work

Independent worker

Detail-oriented

Tools

Email platforms

Scheduling tools

Job description

Position Overview

We are seeking a dependable and service-driven Client Support Specialist to assist with travel-related inquiries, coordination, and client support. This role focuses on providing timely assistance, managing requests, and ensuring a smooth and positive experience throughout the travel planning process.

This is a work-from-home position ideal for individuals who are organized, responsive, and enjoy working in a client-focused, service-oriented environment.

Key Responsibilities

• Respond to client inquiries related to travel services, scheduling, and reservations
• Assist with coordinating travel details based on client needs and preferences
• Provide clear updates, confirmations, and follow-ups
• Maintain accurate records of client interactions and requests
• Support the booking and coordination process to ensure accuracy and efficiency
• Help deliver a consistent and positive client experience

Qualifications

• Strong communication and customer service skills
• Excellent organizational and time management abilities
• Ability to work independently in a remote environment
• Detail-oriented with strong follow-through
• Comfortable using email, online platforms, and scheduling tools

Preferred (Not Required)

• Experience in customer support, coordination, or administrative roles
• Interest in travel, hospitality, or service-based industries

$35,000 - $50,000 a year

What We Offer

• Flexible work-from-home environment
• Structured onboarding and ongoing support
• Opportunities for growth and advancement based on performance
• Supportive and collaborative team environment

Work Environment

This is a remote role requiring a reliable internet connection, strong organization, and the ability to manage tasks efficiently in a virtual workspace.