Remote Client Support Pro — Build Relationships

Globe Life AIL - Lisa Russel; Pensacola (FL); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Leadership incentives

Recognition programs

Remote work from anywhere in the U.S.

Job summary

AO (American Income Division) is seeking a Remote Client Support Representative to assist clients with benefits information and enrollment from a home-based setting. You will engage clients through Zoom and phone, answer questions, explain policy details, and support applications and updates.

The role emphasizes building long-term client relationships, delivering superior service, and ongoing mentorship through structured onboarding and development programs.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service and relationship-building abilities.
• Active listening and problem-solving skills.
• Self-motivation and accountability.
• Ability to work independently in a remote environment.

Responsibilities

• Meet with clients virtually through Zoom and phone appointments.
• Answer questions regarding available benefits and coverage options.
• Explain products, services, and policy information clearly and professionally.
• Assist clients with applications, enrollment, and policy updates.

Skills

Excellent communication

Customer service

Relationship-building

Active listening

Problem-solving

Self-motivation

Work independently

Professionalism

Time management

Remote teamwork

Tools

Zoom

Job description

AO (American Income Division) is seeking a Remote Client Support Representative to assist clients with benefits information and enrollment from a home-based setting. You will engage clients through Zoom and phone, answer questions, explain policy details, and support applications and updates.

The role emphasizes building long-term client relationships, delivering superior service, and ongoing mentorship through structured onboarding and development programs.