Remote Client Support Intern — Tech for Good

foundant-careers; Bozeman (MT); Remote; USD 24,000 - 30,000; Part time

Benefits offered by this job

Tuition assistance

Lifestyle reimbursements

Flexible PTO

Internal mobility

Job summary

Foundant is a remote-first workplace offering flexible work, with offices in Bozeman and beyond. This internship is ideal for students seeking hands-on experience with Foundant's software tools and a collaborative, supportive team.

Commitment is 20+ hours per week over a 9-month term, with potential extension for the right candidate. Applicants from all study areas are welcome; coursework in Accounting, CS, or Communications is a plus.

Qualifications

• Must be currently enrolled in an accredited academic program.
• Students from all areas of study are encouraged to apply.
• Ability to commit to 20+ hours per week, Monday through Friday, with a flexible schedule.
• Willingness to engage in a 9-month or longer service term.
• Coursework or interest in fields such as Accounting, Computer Science, or Communications is considered an asset.
• A collaborative mindset, eagerness to learn, and motivation to grow in a fast-paced, team-oriented environment.
• Strong written and verbal communication skills.

Responsibilities

• Build confidence in communicating clearly and professionally with clients, teammates, and stakeholders across Foundant Technologies and SmartSimple.
• Support day-to-day client needs by answering questions, helping troubleshoot issues, escalating software bugs when needed, and contributing to positive client experiences.
• Apply your technical curiosity and problem-solving skills to find thoughtful, effective solutions using Foundant's software tools.
• Professionally engage with clients through phone calls, chats, and emails, learning how to deliver great service across communication channels.
• Grow your understanding of the philanthropic sector and how technology plays a key role in driving meaningful impact.
• Collaborate with a supportive, fun team of fellow students and early-career professionals in a team-first environment.
• Gain hands-on experience with Foundant's full suite of software products while developing versatile skills that will give you a strong edge in your next opportunity.

Skills

Communication skills

Team collaboration

Problem solving

Education

Enrolled student

Accounting/CS/Communications coursework

Job description

Foundant is a remote-first workplace offering flexible work, with offices in Bozeman and beyond. This internship is ideal for students seeking hands-on experience with Foundant's software tools and a collaborative, supportive team.

Commitment is 20+ hours per week over a 9-month term, with potential extension for the right candidate. Applicants from all study areas are welcome; coursework in Accounting, CS, or Communications is a plus.