Client Support Intern (Fund Accounting OR Generalist)

Foundant Technologies, Inc.; Bozeman (MT); Hybride; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Tuition assistance

Lifestyle reimbursements

Mindfulness initiatives

Fitness initiatives

Flexible PTO

Internal mobility

Résumé du poste

Foundant Technologies, Inc. is offering a remote-first internship for students who want to gain hands-on experience with our software suite and support clients across channels.

You’ll work with a collaborative team, developing strong communication skills, problem-solving abilities, and sector knowledge while contributing to meaningful social impact. The program emphasizes flexibility, growth opportunities, and mentorship.

Qualifications

• Must be currently enrolled in an accredited academic program.
• Diversity of backgrounds welcomed.
• Commitment of 20+ hours per week, Monday–Friday, with flexible scheduling.
• 9-month or longer service term, with potential extension.
• Coursework in relevant fields is assets.
• Collaborative mindset and eagerness to learn.
• Strong written and verbal communication; gain real-world client experience.

Responsabilités

• Build confidence in communicating clearly and professionally with clients and stakeholders.
• Support day-to-day client needs by answering questions and troubleshooting issues.
• Apply technical curiosity to find thoughtful solutions using Foundant’s software.
• Engage with clients via phone, chat, and email to deliver great service.
• Grow understanding of the philanthropic sector and technology’s role.
• Collaborate with a team of students and early-career professionals.
• Gain hands-on experience with Foundant’s full software suite.

Connaissances

Strong communication

Team collaboration

Customer service

Technical curiosity

Formation

Currently enrolled in an accredited academic program

Outils

Foundant tools

Description du poste

About Foundant

At Foundant, we build mission-critical software for the social good ecosystem — helping foundations, grantmakers, nonprofits, and community organizations streamline their work, strengthen relationships, and maximize their impact. We serve the giving community worldwide with a comprehensive suite of solutions spanning grant management, community foundation software, and giving analytics.

We're a unified company shaped by strong roots across our product portfolio, and we operate with intention and purpose. Our team of ~350 people across six countries is connected by a shared North Star: to be the trusted partner and strategic advisor to the communities we serve.

Where You’ll Work:

• As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology. Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive.
• With office locations in Bozeman, MT, Toronto, Canada, and Dublin, Ireland, you'll be part of a globally connected team. Whether you're working remotely or from one of our office locations, you'll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world.

What You’ll Do:

• Build confidence in communicating clearly and professionally with clients, teammates, and stakeholders at all levels across Foundant Technologies and SmartSimple.
• Support day-to-day client needs by answering questions, helping troubleshoot issues, escalating software bugs when needed, and contributing to positive client experiences.
• Apply your technical curiosity and problem-solving skills to find thoughtful, effective solutions using Foundant’s software tools.
• Professionally engage with clients through phone calls, chats, and emails, learning how to deliver great service across communication channels.
• Grow your understanding of the philanthropic sector and how technology plays a key role in driving meaningful impact.
• Collaborate with a supportive, fun team of fellow students and early-career professionals in a team-first environment.
• Gain hands-on experience with Foundant’s full suite of software products while developing versatile skills that will give you a strong edge in your next opportunity.

What You’ll Need:

• Must be currently enrolled in an accredited academic program (college, university, or equivalent).
• Students from all areas of study are encouraged to apply - diverse perspectives and backgrounds are valued and welcomed.
• Ability to commit to 20+ hours per week, Monday through Friday, with a flexible schedule coordinated around team and organizational needs.
• Willingness to engage in a 9-month or longer service term, with potential to extend for the right candidate.
• Coursework or interest in fields such as Accounting, Computer Science, or Communications is considered an asset.
• A collaborative mindset, eagerness to learn, and motivation to grow in a fast-paced, team-oriented environment.
• Strong written and verbal communication skills, and a desire to gain real-world experience supporting clients and working with software tools.

Why You’ll Love Working at Foundant:

• At the heart of everything we do is a commitment to innovation and making a positive impact. Whether you’re working on projects that empower not-for-profits, community foundations, or corporations, your contributions will help drive real-world change.
• We offer competitive salary and benefits, including tuition, and lifestyle reimbursements, and bespoke mindfulness and fitness initiatives.
• With our Flexible PTO policy, you’ll have the freedom to manage your time in a way that supports your personal well-being and professional success.
• We’re committed to your professional and personal development. With our merger, you'll have the chance to collaborate across teams, giving you exposure to diverse ideas, expertise, and projects that span multiple industries.
• As part of a larger organization, you’ll have even more opportunities to grow your career. Whether it’s exploring new roles, leadership opportunities, or shifting to a different department, we support internal mobility to help you achieve your career goals
• You’ll enjoy autonomy and responsibility, empowering you to approach your work creatively and independently, fostering innovation and independent thought.
• Employee recognition is a core part of our culture. When you do a great job, we make sure everyone knows about it!

Foundant is an equal opportunity employer, committed to building a diverse workforce that represents the communities we serve. We welcome and encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Indigenous status, age, disability, or individuals who may require accommodation.

Foundant is also committed to providing accommodations throughout the interview and employment process. Accommodations are available upon request for candidates participating in all aspects of the selection process. If you have accessibility requirements during the recruitment process and require accommodation, please contact [e-mail].