Remote Client Success Specialist — Entry-Level, Flexible

AIL; Charlotte (NC); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive training

Licensing guidance and mentorship

Weekly pay and performance bonuses

Flexible scheduling

Job summary

Globe Life is hiring a Remote Client Success Specialist to help clients understand available benefits, enroll, and receive ongoing service. The role is 100% remote, entry-level friendly, with comprehensive training and licensing guidance provided.

You will work with individuals and families through virtual appointments, building relationships, answering questions, and ensuring smooth enrollment and ongoing support in a flexible schedule environment.

Qualifications

• Entry-level welcome; no prior insurance experience required.
• Comprehensive training, licensing guidance & mentorship provided.
• Strong communication and customer-service orientation required.

Responsibilities

• Meet with clients via scheduled Zoom and phone appointments.
• Explain available benefits and enrollment options.
• Provide ongoing client support and relationship management.
• Maintain accurate digital records and follow-up activities.

Skills

Customer service

Communication

Remote work

Video/Zoom calls

Tools

CRM software

Phone & video calls

Job description

Globe Life is hiring a Remote Client Success Specialist to help clients understand available benefits, enroll, and receive ongoing service. The role is 100% remote, entry-level friendly, with comprehensive training and licensing guidance provided.

You will work with individuals and families through virtual appointments, building relationships, answering questions, and ensuring smooth enrollment and ongoing support in a flexible schedule environment.