Remote Client Success Specialist - Flexible Growth

AIL; Norfolk (VA); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance Reimbursement

Company-Paid Life Insurance

Residual Income Opportunities

Leadership Development

Career Advancement

Union Representation

Job summary

Globe Life AO is seeking Remote Customer Service Representatives/Client Success Specialists to support clients virtually via Zoom and phone, explain benefits, and guide enrollment.

In this fully remote role, you’ll build relationships, provide ongoing support, and develop personalized solutions while working from home anywhere in the United States. Training, mentorship, and growth opportunities are provided, with weekly pay, benefits, and a path to leadership.

Qualifications

• Excellent communication and active listening skills.
• Customer-focused mindset with a passion for helping others.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and reliable high-speed internet.

Responsibilities

• Meet with clients virtually using Zoom and phone.
• Guide new clients through the enrollment process.
• Provide outstanding customer service and ongoing client support.
• Explain life, accident, and supplemental health insurance benefit options.
• Develop personalized solutions based on each client's needs.
• Respond promptly to client questions and follow up as needed.
• Maintain accurate client records and documentation.
• Participate in weekly coaching, mentorship, and leadership development.
• Build long-term client relationships through trust and professionalism.

Skills

Strong communication

Active listening

Customer-focused mindset

Self-motivated and organized

Job description

Globe Life AO is seeking Remote Customer Service Representatives/Client Success Specialists to support clients virtually via Zoom and phone, explain benefits, and guide enrollment.

In this fully remote role, you’ll build relationships, provide ongoing support, and develop personalized solutions while working from home anywhere in the United States. Training, mentorship, and growth opportunities are provided, with weekly pay, benefits, and a path to leadership.