Remote Client Success Specialist: Onboarding & Benefits

Socket.dev; Augusta (GA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance reimbursement

Life insurance

Accidental death coverage

Leadership development

Union-supported work environment

Incentive travel

Leadership conventions

Recognition programs

Professional development events

Team-building experiences

Job summary

Globe Life AO is seeking a Remote Client Success Specialist to welcome new clients, guide them through onboarding, and provide ongoing support from home. No prior insurance experience is required; we offer structured training, mentorship, and career advancement.

You will conduct virtual consultations, answer questions, educate on available benefit programs, and build long-term relationships while working with a fully remote team and weekly pay, performance bonuses, and supportive leadership.

Qualifications

• Excellent communication and active listening skills are essential.
• Strong problem-solving abilities and a positive, coachable attitude are expected.
• Ability to work independently while collaborating remotely and manage time effectively.

Responsibilities

• Welcome new clients and guide them through onboarding and ongoing support.
• Conduct virtual consultations via Zoom and phone to assess needs and provide guidance.
• Educate clients on available benefit programs and enroll or update policies as needed.

Skills

Communication

Active listening

Problem solving

Positive attitude

Self-motivation

Independent work

Organization

Time management

Tech proficiency

Tools

Zoom

Job description

Globe Life AO is seeking a Remote Client Success Specialist to welcome new clients, guide them through onboarding, and provide ongoing support from home. No prior insurance experience is required; we offer structured training, mentorship, and career advancement.

You will conduct virtual consultations, answer questions, educate on available benefit programs, and build long-term relationships while working with a fully remote team and weekly pay, performance bonuses, and supportive leadership.