Remote Client Success Coordinator

Talentoma; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Talentoma is seeking an entry-level Remote Client Coordinator to support client experiences from home. This full-time role emphasizes timely follow-up, accurate records, and clear coordination across daily requests.

You will serve as a professional contact for routine client questions, coordinate communications, maintain records, and track open requests while learning internal processes in a fully remote setting.

Qualifications

• Strong customer communication skills.
• Professional and courteous communication style.
• Strong organizational and follow-up abilities.
• Attention to detail when maintaining client records.

Responsibilities

• Serve as a professional point of contact for routine client questions.
• Coordinate client communications and follow-up activities.
• Maintain accurate client records and contact information.
• Track open requests and help ensure timely responses.
• Gather information needed to address client needs.
• Coordinate routine requests with internal team members.
• Document client interactions in designated systems.
• Provide clients with clear information about available next steps.
• Monitor pending items and communicate status updates.
• Escalate questions that require additional assistance.

Skills

Customer communication

Organization

Follow-up skills

Attention to detail

Remote work

Independent work

Tools

Email

Spreadsheets

Web-based systems

Job description

Talentoma is seeking an entry-level Remote Client Coordinator to support client experiences from home. This full-time role emphasizes timely follow-up, accurate records, and clear coordination across daily requests.

You will serve as a professional contact for routine client questions, coordinate communications, maintain records, and track open requests while learning internal processes in a fully remote setting.