Remote Client Success Associate - Payroll & HR Platform

TriNet; Atlanta (GA); Hybrid; USD 31,795 - 49,676; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) savings plan

Employee stock purchase plan

Paid time off (PTO)

Job summary

TriNet is seeking an Associate Customer Success Consultant in Atlanta, GA. This role serves as the primary contact for PEO clients, providing tailored support and assisting with payroll and HR administration. Candidates should have a bachelor's degree, two years of customer service experience, and knowledge in PEO operations.

The position offers a range of benefits including medical plans, a 401(k), and PTO. The salary ranges from $23.08 to $36.06 per hour, depending on the candidate's qualifications.

Qualifications

• Typically 2+ years Customer service or relationship management experience required.
• Typically 2+ years Industry experience.
• PEO, HR or Payroll Operations required.

Responsibilities

• Delivers excellent core standard services to customers.
• Ensures proper triage, escalation, and effective resolution of client inquiries.
• Organizes and prioritizes work to meet customer expectations.

Skills

Knowledge of PEO products, services, and markets

Proficiency with Microsoft Office

Excellent verbal and written communication skills

Ability to work independently

Education

Bachelor's Degree or equivalent experience

Tools

CRM & HRIS applications

Virtual Meeting Platforms

Job description

TriNet is seeking an Associate Customer Success Consultant in Atlanta, GA. This role serves as the primary contact for PEO clients, providing tailored support and assisting with payroll and HR administration. Candidates should have a bachelor's degree, two years of customer service experience, and knowledge in PEO operations.

The position offers a range of benefits including medical plans, a 401(k), and PTO. The salary ranges from $23.08 to $36.06 per hour, depending on the candidate's qualifications.