Remote Client Services & Travel Coordinator

Nexoratalent; Atlanta (GA); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Home-based remote position

Structured onboarding and training

Ongoing support and guidance

Growth opportunities

Online tools access

Collaborative team environment

Job summary

Nexoratalent is seeking a motivated Home-Based Client Services Specialist to join our team. This remote role focuses on assisting clients from inquiry through service delivery, coordinating requests, and providing personalized support.

You will handle inquiries by phone, email, and chat, organize scheduling and travel details, maintain client records, and ensure accurate information and a smooth planning experience. A strong communicator who can work independently from home will thrive.

Qualifications

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Strong organization and attention to detail.
• Ability to manage multiple client requests and priorities.
• Comfortable using email, online platforms, and communication tools.
• Self-motivated and able to work independently from home.
• Experience in customer service, hospitality, travel, or administrative work is a plus.
• Interest in travel, hospitality, client services, or experience coordination.

Responsibilities

• Respond to client inquiries by phone, email, and online messaging platforms.
• Assist clients with questions, requests, scheduling, and service updates.
• Coordinate client arrangements and travel-related service details.
• Provide accurate information regarding available services, processes, and requirements.
• Assist with confirmations, changes, and updates when needed.
• Maintain organized client records and documentation.
• Follow up with clients to ensure their needs are being addressed.
• Resolve questions and concerns in a professional and timely manner.
• Communicate with team members to coordinate client requests and services.
• Deliver a positive and personalized client experience.

Skills

Communication skills

Customer service

Organization

Multitasking

Remote work

Self-motivation

Travel/hospitality experience

Administrative skills

Job description

Nexoratalent is seeking a motivated Home-Based Client Services Specialist to join our team. This remote role focuses on assisting clients from inquiry through service delivery, coordinating requests, and providing personalized support.

You will handle inquiries by phone, email, and chat, organize scheduling and travel details, maintain client records, and ensure accurate information and a smooth planning experience. A strong communicator who can work independently from home will thrive.