Remote Client Services Specialist — Travel Planning

HTTravels; Norwalk (CT); A distancia; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible schedule

Training provided

Mentorship and development

Supportive team environment

Leadership opportunities

Industry education access

Travel experiences for clients

Descripción de la vacante

HT Travels is seeking a Client Services Representative to deliver personalized travel planning support in a fully remote role. You will answer questions, coordinate reservations, and research destination options to ensure clients receive excellent service from start to finish.

No prior travel industry experience is required; comprehensive training and ongoing support are provided to help you succeed in a flexible remote environment.

Formación

• Passion for helping clients and delivering personalized travel support.
• Strong communication and organizational abilities.
• Comfortable learning new systems and technologies.

Responsabilidades

• Provide personalized support to clients throughout the vacation planning process.
• Answer client questions and assist with travel-related inquiries.
• Coordinate travel reservations and itinerary details.
• Research destinations, cruises, resorts, hotels, and vacation packages.
• Maintain accurate client records and travel documentation.
• Communicate professionally via phone, email, and online platforms.

Conocimientos

Customer service

Communication

Organizational skills

Independent work

Tech-savvy

Herramientas

CRM software

Descripción del empleo

HT Travels is seeking a Client Services Representative to deliver personalized travel planning support in a fully remote role. You will answer questions, coordinate reservations, and research destination options to ensure clients receive excellent service from start to finish.

No prior travel industry experience is required; comprehensive training and ongoing support are provided to help you succeed in a flexible remote environment.