Remote Travel Concierge | Client Services Specialist

HTTravels; Lakewood (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% Remote opportunity

Flexible schedule

Comprehensive training provided

Ongoing mentorship and professional de

Job summary

HT Travels is seeking a Client Services Representative to support clients through the vacation planning journey. The role is fully remote with a flexible schedule and comprehensive training provided to help you confidently assist travelers.

You’ll coordinate reservations, answer questions, and ensure personalized service across channels, contributing to memorable travel experiences. Ideal for customer-service oriented individuals seeking growth in the travel industry.

Qualifications

• Customer-focused and enjoy helping others.
• Friendly, professional, and dependable.
• Organized with strong attention to detail.
• Comfortable communicating by phone, email, and online platforms.
• Self-motivated and able to work independently.
• Willing to learn new technology and systems.
• Positive, adaptable, and eager to grow.

Responsibilities

• Provide personalized support to clients throughout the vacation planning process.
• Answer client questions and assist with travel-related inquiries.
• Coordinate travel reservations and itinerary details.
• Research destinations, cruises, resorts, hotels, and vacation packages.
• Maintain accurate client records and travel documentation.
• Communicate professionally through phone, email, and online platforms.
• Stay informed about destination updates and supplier offerings.
• Deliver exceptional client experiences from beginning to end.

Skills

Customer focus

Communication

Organization

Independence

Job description

HT Travels is seeking a Client Services Representative to support clients through the vacation planning journey. The role is fully remote with a flexible schedule and comprehensive training provided to help you confidently assist travelers.

You’ll coordinate reservations, answer questions, and ensure personalized service across channels, contributing to memorable travel experiences. Ideal for customer-service oriented individuals seeking growth in the travel industry.