Remote Client Services Specialist — Temporary

Moda Operandi, Inc; New York (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Paid company holidays

Job summary

Moda Operandi, Inc. is seeking a Client Services Specialist to support global clients remotely. The three-month temporary assignment will involve handling inquiries, resolving issues, and guiding customers through orders and services with a focus on exceptional service.

The role requires strong communication, attention to detail, and experience in client or customer service. Weekend flexibility and the ability to work independently in a remote setup are essential for success.

Qualifications

• 2+ years of client or customer service experience.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and professionalism.
• High attention to detail and accuracy.

Responsibilities

• Respond to client inquiries via phone and email in a timely, courteous manner.
• Accurately communicate order information, policies, and procedures.
• Troubleshoot and resolve product, order, return, and service issues.
• Document client interactions and maintain up-to-date records.

Skills

Client service experience

Verbal & written communication

Problem solving

Attention to detail

Independent work

Tools

Zendesk

Job description

Moda Operandi, Inc. is seeking a Client Services Specialist to support global clients remotely. The three-month temporary assignment will involve handling inquiries, resolving issues, and guiding customers through orders and services with a focus on exceptional service.

The role requires strong communication, attention to detail, and experience in client or customer service. Weekend flexibility and the ability to work independently in a remote setup are essential for success.