Remote Client Experience Specialist — Flexible Hours

Nexoratalent; Jacksonville (FL); Remote; USD 43,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Onboarding training

Growth opportunities

Job summary

Nexoratalent is seeking a detail-oriented Client Experience Specialist to support customers throughout their service journey in a fully remote role.

You will respond to inquiries, help with scheduling, provide process information, and maintain organized records to ensure a smooth experience from inquiry to completion.

The role emphasizes strong communication, organization, and the ability to multitask across online tools, with opportunities for growth within the team.

Qualifications

• Excellent written and verbal communication skills.
• Customer service experience preferred but not required.
• Highly organized with strong attention to detail.
• Ability to multitask and manage time effectively.
• Proficient with online tools and communication platforms.
• Interest in coordination, planning, or client support services.

Responsibilities

• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling, and service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records of client interactions.
• Resolve concerns professionally with timely solutions.

Skills

Communication skills

Customer service

Organization

Multitasking

Online tools & platforms

Planning/Coordination

Job description

Nexoratalent is seeking a detail-oriented Client Experience Specialist to support customers throughout their service journey in a fully remote role.

You will respond to inquiries, help with scheduling, provide process information, and maintain organized records to ensure a smooth experience from inquiry to completion.

The role emphasizes strong communication, organization, and the ability to multitask across online tools, with opportunities for growth within the team.