Remote Client Services Lead — Growth & Mentorship

Globe Life AIL - Lisa Russel; Myrtle Beach (SC); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Performance incentives

Leadership development

Remote work

Job summary

AO (American Income Division) is seeking a Remote Client Services Team Lead to coach and develop a high-performing remote team. The role balances client service with leadership growth, using Zoom and phone appointments to strengthen client relationships and guide coverage options.

The position emphasizes mentorship, training, and ongoing development within a remote-first environment, offering flexible schedules and advancement opportunities across the Globe Life family.

Qualifications

• Strong communication and interpersonal skills
• Leadership potential and a collaborative mindset
• Self-motivation and accountability
• Ability to work independently while contributing to a remote team
• Professionalism, integrity, and sound judgment
• Strong organizational and time-management skills
• Positive attitude and commitment to continuous learning

Responsibilities

• Meet with clients through Zoom and phone appointments
• Build and maintain strong client relationships
• Provide guidance regarding available benefits and coverage options
• Support and mentor newer team members
• Encourage collaboration and accountability within a remote team
• Utilize technology to improve communication and workflow efficiency
• Maintain accurate documentation and professional standards
• Participate in leadership meetings, coaching sessions, and ongoing development

Job description

AO (American Income Division) is seeking a Remote Client Services Team Lead to coach and develop a high-performing remote team. The role balances client service with leadership growth, using Zoom and phone appointments to strengthen client relationships and guide coverage options.

The position emphasizes mentorship, training, and ongoing development within a remote-first environment, offering flexible schedules and advancement opportunities across the Globe Life family.