Remote Client Services Coordinator - Flexible & Impactful

Next Stop Travel; Wasilla (AK); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible remote work environment

Job summary

Next Stop Travel is a remote-based organization delivering planning and coordination services to a broad client base. The Customer Service Representative role supports client requests, organizes service arrangements, and assists with coordination in a remote setting.

You will handle inquiries via email, phone, and online platforms, coordinate scheduling, submit reservations with external providers, and maintain records.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Coordination

Administrative work

Organizational skills

Communication skills

Independent work

Attention to detail

Job description

Next Stop Travel is a remote-based organization delivering planning and coordination services to a broad client base. The Customer Service Representative role supports client requests, organizes service arrangements, and assists with coordination in a remote setting.

You will handle inquiries via email, phone, and online platforms, coordinate scheduling, submit reservations with external providers, and maintain records.