Remote Client Services Associate, Benefits

Gallagher; Las Vegas (NV); Remote; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher Benefit Services, a trusted partner to organizations navigating people decisions, seeks a detail-oriented Client Service Associate to support our Employee Benefits brokerage team on a temporary basis.

You will assist account teams with day-to-day client service, benefits administration, open enrollment activities, renewals, carrier coordination, and related operational tasks to deliver an exceptional client experience.

Qualifications

• High school diploma or equivalent required.
• 1+ year of administrative, customer service, insurance, benefits, HR, or related support experience.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong organizational, time management, and communication skills.
• Basic math and data analysis skills.

Responsibilities

• Support account teams with day-to-day client service activities.
• Prepare client communications, reports, presentations, and benefit-related documents.
• Assist with renewals, implementations, group setup, carrier quotes, and open enrollment activities.
• Prepare and update benefits summaries, enrollment materials, and open enrollment presentations.
• Coordinate with insurance carriers, vendors, and internal stakeholders to obtain information and documentation.
• Maintain accurate client, plan, eligibility, census, and rate data across systems.
• Review eligibility, contribution, census, and plan design information for accuracy.
• Create and maintain plan comparison spreadsheets and quote summaries.
• Follow workflows, service standards, and deadlines to ensure high client satisfaction.

Skills

Administrative skills

Customer service

Benefits administration

HR support

Insurance knowledge

Microsoft Excel

Microsoft Word

Microsoft Outlook

Communication

Time management

Organizational skills

Data analysis basics

Multi-tasking

Education

High School diploma or equivalent

Associate's degree or equivalent training

Tools

Microsoft Office

Job description

Gallagher Benefit Services, a trusted partner to organizations navigating people decisions, seeks a detail-oriented Client Service Associate to support our Employee Benefits brokerage team on a temporary basis.

You will assist account teams with day-to-day client service, benefits administration, open enrollment activities, renewals, carrier coordination, and related operational tasks to deliver an exceptional client experience.