Client Associate - Employee Benefits (TEMP)

Arthur J. Gallagher & Co. (AJG); Sacramento, Las Vegas, Chandler (CA, NV, AZ); Remoto; USD 28.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Temporary assignment

Competitive compensation

Descrizione del lavoro

Gallagher Benefit Services, a part of Arthur J. Gallagher & Co., is seeking a detail-oriented Client Service Associate for a remote, temporary full-time role in the U.S. PST time zone.

The position involves supporting employee benefits brokerage teams with client service, benefits administration, and open enrollment activities. Start date is November 9, 2026, with an assignment length of 6–9 months. Key responsibilities include supporting renewals, carrier coordination, and preparing

Competenze

• 1+ year in administrative, customer service, insurance, benefits, HR, or related support role.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong organizational, time management, and communication skills.

Mansioni

• Support day-to-day client service activities for employee benefits accounts.
• Prepare client communications, reports, presentations, and benefits documents.
• Support renewals, implementations, carrier quotes, and open enrollment activities.
• Prepare and update benefits summaries, enrollment materials, and open enrollment presentations.
• Coordinate with carriers, vendors and internal stakeholders for information and documentation.
• Maintain accurate client, plan, eligibility, census, and rate data across systems.

Conoscenze

Administrative experience

Customer service

MS Office proficiency

Organizational skills

Communication skills

Data analysis basics

Formazione

High School diploma or equivalent

Associate's degree or equivalent training

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions.

We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

We are seeking a detail-oriented Client Service Associate to support our Employee Benefits brokerage team on a temporary basis. In this role, you will support account teams with client service, benefits administration, open enrollment activities, renewals, carrier coordination, and day-to-day operational processes that help deliver an exceptional client experience.

Position Details:

• Pay: $25/hr
• Location: Remote (U.S.) - PST time zone
• Hours: 8am – 5pm of the branch time zone
• Position Type: Temporary Full-Time
• Start Date: November 9, 2026
• Assignment Length: Approximately 6-9 months

This position is ideal for individuals with administrative, customer service, benefits, insurance, or HR experience who are looking to gain valuable exposure to the employee benefits industry while working with a collaborative and high-performing team.

How you'll make an impact

As a Client Service Associate, you'll help support the employee benefits client lifecycle by:

• Assisting account teams with day-to-day client service activities.
• Preparing client communications, reports, presentations, and benefit-related documents.
• Supporting benefits renewals, implementations, group setup, carrier quotes, and open enrollment activities.
• Preparing and updating benefits summaries, enrollment materials, and open enrollment presentations.
• Coordinating with insurance carriers, vendors, and internal stakeholders to obtain information and documentation.
• Maintaining accurate client, plan, eligibility, census, and rate data across agency, carrier, enrollment, and rating systems.
• Reviewing eligibility, contribution, census, and plan design information for accuracy.
• Creating and maintaining plan comparison spreadsheets and quote summaries.
• Following established workflows, service standards, and deadlines to ensure a high level of client satisfaction.

About You

Required

• High School diploma or equivalent.
• At least 1 year of experience in an administrative, customer service, insurance, benefits, HR, or related support role.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Strong organizational, time management, and communication skills.
• Basic math and data analysis skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Associate's degree or equivalent training and experience.
• Previous employee benefits, insurance brokerage, or client service experience.
• Experience supporting client relationships and working with carriers or benefits administration systems.

What Makes You Successful

• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Technology-savvy and comfortable learning new systems.
• Collaborative team player with a customer-focused mindset.
• Ability to work independently in a remote environment.
• Commitment to delivering high-quality service and maintaining professionalism at all times.

#contingent

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)