Remote Family Benefits Advisor

American Income Life: AO; Fort Worth (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Full benefits package

Work-from-home flexibility

Ongoing training with clear careerAdvn

Performance-based bonuses and trips

Team environment

Job summary

American Income Life AO is seeking a remote Customer Service Representative who can connect with families and clearly explain available benefits. This fully work-from-home role focuses on delivering a professional client experience and seamless support.

You will meet with clients over Zoom, complete and manage documentation, maintain ongoing follow-ups, and collaborate with teammates to improve service quality. Must be legally able to work in US/Canada and have a high school diploma.

Qualifications

• Legally able to work in Canada/USA.
• High school diploma or equivalent.
• Previous customer service experience is an asset.

Responsibilities

• Meet with clients over Zoom to review available benefits
• Accurately complete and manage all documentation
• Maintain ongoing communication and follow-ups with clients
• Work with your team to improve efficiency and overall service

Skills

Strong communication

People skills

Time management

Problem solving

Team player

Detail oriented

Education

High school diploma or equivalent

Job description

American Income Life AO is seeking a remote Customer Service Representative who can connect with families and clearly explain available benefits. This fully work-from-home role focuses on delivering a professional client experience and seamless support.

You will meet with clients over Zoom, complete and manage documentation, maintain ongoing follow-ups, and collaborate with teammates to improve service quality. Must be legally able to work in US/Canada and have a high school diploma.