Remote Client Service Agent

My Travel Connection; New York (NY); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in travel services is seeking enthusiastic individuals to join their team as travel agents. This role offers the flexibility to work from home while providing exceptional customer service and booking memorable trips for travelers. With over 70 years of experience, the company provides comprehensive training, ensuring you are well-equipped to assist clients with their travel needs. Whether you are booking flights, hotels, or cruises, you will play a vital role in creating unforgettable experiences. If you have a passion for travel and customer service, this opportunity is perfect for you.

Benefits

Flexible Schedule

Employee Discounts

Agent Certification

Qualifications

• No experience necessary, training provided.
• Exceptional customer service and communication skills required.

Responsibilities

• Serve as primary customer contact providing premium Concierge level service.
• Research and book Domestic and International travel packages.

Skills

Exceptional customer service abilities

Superior written and verbal communication skills

Strong organization

Ability to prioritize and multi-task

Education

High school diploma

Tools

Web-based booking engines

Travel resources

Job description

New York, United States | Posted on 04/21/2025

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events and concerts for a company that has been in business over 70 years serving clients worldwide. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing high-touch premium Concierge level service to travelers from start to finish
• Respond to telephone, email inquiries and online travel submissions in a timely fashion
• Research and book Domestic and International travel packages including air, hotel, tours and ground transportation
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta etc....
• Become familiar with multiple web-based booking engines and travel resources
• Pricing & cost calculations for changes or added trip fees
• Provide e-tickets and take credit card payments over the phone.
  

Qualifications:

• No experience necessary, we will train
  
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organization with ability to prioritize and multi -ask
• Job Type: Full-time or part-time
• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia.

Laptop and or smart phone and Wifi is required.