Remote Client Service Agent

Mytravelconnection; New York (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Remote Client Service Agent to provide exceptional customer service while booking memorable trips for travelers. This role allows you to work from home, assisting clients with air, car, hotel bookings, and more. With over 70 years in the business, the company offers comprehensive training to ensure you excel in delivering high-touch service. Enjoy the flexibility of a remote position while becoming familiar with various booking engines and travel resources. If you have a passion for travel and customer service, this is the perfect opportunity for you!

Benefits

Flexible Schedule

Agent Certification

Employee Discounts

Ongoing Training

Qualifications

• No experience necessary; training provided.
• Exceptional customer service and communication skills required.

Responsibilities

• Serve as primary contact providing premium Concierge level service.
• Research and book domestic and international travel packages.

Skills

Customer Service

Communication Skills

Organization

Multi-tasking

Education

High School Diploma

Tools

Web-based Booking Engines

Travel Resources

Job description

Join to apply for the Remote Client Service Agent role at My Travel Connection

Full Job Description
We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events and concerts for a company that has been in business over 70 years serving clients worldwide. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing high-touch premium Concierge level service to travelers from start to finish
• Respond to telephone, email inquiries and online travel submissions in a timely fashion
• Research and book Domestic and International travel packages including air, hotel, tours and ground transportation
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta etc.
• Become familiar with multiple web-based booking engines and travel resources
• Pricing & cost calculations for changes or added trip fees
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train
• Exceptional customer service abilities
• Superior written and verbal communication skills
• Strong organization with ability to prioritize and multi-task
• Job Type: Full-time or part-time

Benefits:

• Flexible Schedule
• Agent Certification
• Employee Discounts

Requirements:
Must be at least 18 years of age and reside in the U.S, Mexico or Australia.
Laptop and or smart phone and Wifi is required.

Benefits:
Ongoing Training
Flexible Schedule
Certifications included
Work Remote

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service
• Industries: Hospitality