Remote Client Relations Specialist - Commercial Insurance

Stewart Valuation Intelligence, LLC; Texas; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart is seeking an energetic Client Relations Representative (SIRM) to support and service our commercial insurance clients. You will manage policy renewals, assist with coverage changes, handle billing inquiries and other service requests, and work closely with our insurance advisors to ensure client needs are addressed promptly.

Bachelor’s degree preferred; General Lines Agent license is a plus. Strong communication, relationship-building, CRM proficiency, and attention to detail are

Qualifications

• Bachelor’s degree preferred.
• Strong communication and client service experience.
• Experience with CRM platforms and renewals management.

Responsibilities

• Supports transactions by assisting customers with inquiries via strong communication and relationship-based service.
• Looks for opportunities to deepen client relationships through proactive need anticipation and education.
• Performs routine tasks and uses established procedures to solve standard problems.
• Analyzes information to support decisions that protect client operations, people, and assets.
• Collaborates with insurance advisors to ensure accurate record-keeping and client retention.

Skills

Excellent communication

Relationship building

CRM proficiency

Customer service

Education

Bachelor’s degree

Tools

CRM platforms

Job description

Stewart is seeking an energetic Client Relations Representative (SIRM) to support and service our commercial insurance clients. You will manage policy renewals, assist with coverage changes, handle billing inquiries and other service requests, and work closely with our insurance advisors to ensure client needs are addressed promptly.

Bachelor’s degree preferred; General Lines Agent license is a plus. Strong communication, relationship-building, CRM proficiency, and attention to detail are