Client Relations Representative (SIRM)

C4035 Stewart Solutions, LLC; Texas; Hybrid; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Health options

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Zusammenfassung

Stewart Insurance is seeking an energetic client services representative to support and service our existing commercial insurance clients, proactively manage policy renewals, assist with coverage changes and billing inquiries. This role collaborates with insurance advisors and carrier partners to ensure client needs are addressed promptly and professionally.

The ideal candidate will have a Bachelor’s degree, experience with CRM platforms, and strong account management and client service skills,

Qualifikationen

• Bachelor’s degree in relevant field preferred.

Aufgaben

• Supports transactions by assisting customers with various inquiries through established communication and relationship-based service.
• Looks for opportunities to deepen client relationships through anticipation of needs and education.
• Typically follows existing procedures to perform routine assignments and to solve standard problems.
• Analyzes basic information and standard practices to make decisions impacting client operations.

Kenntnisse

Communication

Relationship building

Customer service

Ausbildung

Bachelor's degree

General Lines Agent license (preferred)

Tools

CRM platforms

Computer systems

Jobbeschreibung

At Stewart, we believe great companies are built by great people. That’s why we’re committed to creating an environment where talented professionals can do their best work, grow their careers and make a meaningful impact. Our commitment to our people and workplace continues to earn national recognition. Stewart has been named one of Forbes America’s Best Large Employers 2026, a 2026 Real Estate Top Workplaces winner, and one of Forbes America’s Best Employers for Women for the third consecutive year. When you join Stewart, you’re joining a company that invests in your success. We provide opportunities to develop your skills, expand your expertise and take ownership of your career journey. Because when our people grow, Stewart grows. Our focus is on smart, sustainable growth – bringing together exceptional talent, investing in the tools and resources our teams need to succeed, and creating a workplace where people want to build their careers. We are committed to fostering an inclusive work environment that reflects the customers and communities we serve, where different experiences, perspectives and ideas are valued. You’ll be empowered to bring your unique experiences, passion and skills to your work and help our company and the communities we serve continue to evolve and improve. Together, we’re working toward an ambitious vision: to be the premier title and real estate services company. Stewart is a global real estate services company providing title insurance, settlement, underwriting and lender services through our family of companies. To learn more about Stewart and the opportunities ahead, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle.

Job Summary

Stewart Insurance is seeking an energetic and service-driven client services representative who is passionate about building strong client relationships and delivering exceptional client experiences. This role is responsible for supporting and servicing our existing commercial insurance clients, proactively managing policy renewals, assisting with coverage changes, billing inquiries, and other service requests. The Client Services Representative works closely with our insurance advisors and carrier partners to ensure client needs are addressed promptly and professionally while maintaining accurate records and supporting client retention.

Job Responsibilities

• Supports transactions by assisting customers with various inquiries through well-established strong communication skills and relationship-based customer service.
• Looks for opportunities to deepen client relationships through anticipation of needs & education.
• Typically follows existing procedures to perform routine assignments and to solve standard problems.
• Analyzes basic information and standard practices to make decisions impacting work performed including helping businesses protect their operations, people, and assets.
• Individual contributor working with direct oversight in a fast-paced, team-oriented environment.
• Performs all other duties as assigned by management.

Education

• Bachelor’s degree in relevant field preferred.

Experience

• General Lines Agent – Property & Casualty License preferred but not required.
• Property & Casualty insurance experience (commercial lines preferred).
• Established detail-orientation, organization, and multitasking skills.
• Strong account management and client service experience including renewals, policy servicing, and client follow-up.
• Proficiency with computer systems and CRM platforms.
• Typically requires 0-2 years of related work experience.

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Benefits

• a variety of health and wellness insurance options and programs
• paid time off
• 401(k) with company match
• employee stock purchase program
• employee discounts

Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business.