Client Services Specialist — Commercial Insurance & Renewals

Stewart Title; Texas; On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Employee discounts

Job summary

Stewart Insurance is seeking a proactive Client Services Representative to support our existing commercial insurance clients. The role focuses on delivering exceptional client experiences, proactively managing policy renewals, and assisting with coverage changes and billing inquiries.

You will collaborate with insurance advisors and carrier partners to ensure accurate records and high client retention. We value relationship-building skills, attention to detail and the ability to navigate CRM

Qualifications

• Bachelor’s degree in a relevant field preferred.
• General Lines Agent licensing preferred but not required.
• Experience in commercial insurance and renewals is helpful.
• Strong client service, organization and follow-up skills.

Responsibilities

• Assist clients with inquiries via strong communication and relationship-based service.
• Identify opportunities to deepen client relationships and educate customers.
• Follow established procedures to perform routine tasks and solve standard problems.
• Analyze information to support decisions that protect client operations and assets.
• Work as an individual contributor with direct oversight in a fast-paced team environment.
• Perform additional duties as assigned by management.

Skills

Communication skills

Relationship building

Account management

CRM systems

Attention to detail

Multitasking

Education

Bachelor’s degree in relevant field

Tools

CRM platforms

Computer systems

Job description

Stewart Insurance is seeking a proactive Client Services Representative to support our existing commercial insurance clients. The role focuses on delivering exceptional client experiences, proactively managing policy renewals, and assisting with coverage changes and billing inquiries.

You will collaborate with insurance advisors and carrier partners to ensure accurate records and high client retention. We value relationship-building skills, attention to detail and the ability to navigate CRM