Remote Client Operations & Travel Logistics Pro

No Sweat Services; San Antonio (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Tools & equipment provided

Job summary

No Sweat Services is seeking a detail-oriented Client Operations & Logistics Specialist to manage client workflows, oversee reservation logistics, and deliver high-touch support across our client portfolio. The role focuses on operational coordination, handling client inquiries, and liaising with enterprise supplier networks to ensure smooth travel arrangements.

The ideal candidate has strong administrative, organizational, or account management experience, excels in a structured corporate

Qualifications

• Must be at least 18 years of age and legally authorized to work in the United States.
• High school diploma or equivalent; Bachelor's degree or relevant certification preferred.
• 1+ years of experience in corporate account management, administrative operations, customer success, or logistics coordination.
• Strong written and verbal communication skills with professional phone and email etiquette.
• Exceptional organization, time-management, and multitasking capabilities.

Responsibilities

• Process incoming client requests, manage client account files in our central CRM, and ensure all booking details comply with client specifications and company policy.
• Liaise with hotel groups, resort partners, tour operators, and transportation vendors to confirm bookings, secure contract rates, and negotiate specialized arrangements.
• Draft, verify, and deliver comprehensive travel itineraries and operational schedules for corporate and private guests.
• Serve as a dedicated point of contact to resolve schedule modifications, itinerary adjustments, and unexpected travel disruptions promptly and professionally.
• Maintain accurate record-keeping, verify vendor confirmations, track client preferences, and audit billing documentation to ensure financial integrity.
• Work alongside senior account leads and operations managers to streamline internal processes and uphold high client retention standards.

Skills

Account management

Administrative operations

Customer success

Logistics coordination

Communication skills

Education

High school diploma or equivalent

Bachelor's degree or relevant certification preferred

Tools

CRM software

Google Workspace

Microsoft 365

Job description

No Sweat Services is seeking a detail-oriented Client Operations & Logistics Specialist to manage client workflows, oversee reservation logistics, and deliver high-touch support across our client portfolio. The role focuses on operational coordination, handling client inquiries, and liaising with enterprise supplier networks to ensure smooth travel arrangements.

The ideal candidate has strong administrative, organizational, or account management experience, excels in a structured corporate