Remote Client Manager, Automotive Analytics

J.D. Power; Troy (MI); Remote; USD 126,000 - 130,000; Full time

Job summary

JD Power seeks a Client Manager in the OEM Customer Success group to act as a data analyst lead and trusted adviser for a major client. You will work with JD Power's U.S. Automotive Configuration and Retail Transaction data to create value and support client retention.

The role offers exposure to C-suite discussions and growth opportunities within the analytics team. The position emphasizes Excel/PowerPoint proficiency and experience with BI tools to deliver impactful insights and case studies.

Qualifications

• 3-6 years of experience in automotive retail sales or reporting roles, consulting, corporate strategy, finance, or analytics.
• Significant experience with Excel and PowerPoint is required.
• Experience using BI analytics platforms like Palantir, Tableau, PowerBI, or ThoughtSpot is desirable.
• Experience with executive-level presentations and public speaking.

Responsibilities

• Data Analysis & Insights: Use BI tools to analyze trends and deliver insights; leverage Excel for data manipulation.
• Client Management: Serve as the customer success analyst for key clients and support sales and business development.
• Subject Matter Expertise: Explain changes in the U.S. automotive retail industry, focusing on sales volume, pricing, incentives, and residual values.
• Communication and Influence: Lead discussions with OEM users and create case studies and presentations.

Skills

Excel

PowerPoint

BI analysis

Client management

Tools

Tableau

PowerBI

ThoughtSpot

Palantir

Job description

JD Power seeks a Client Manager in the OEM Customer Success group to act as a data analyst lead and trusted adviser for a major client. You will work with JD Power's U.S. Automotive Configuration and Retail Transaction data to create value and support client retention.

The role offers exposure to C-suite discussions and growth opportunities within the analytics team. The position emphasizes Excel/PowerPoint proficiency and experience with BI tools to deliver impactful insights and case studies.