Remote Client Liaison - Legal Intake (Entry Level)

Phaxis; Texas; Remote; USD 23,000 - 32,000; Full time

Job summary

Phaxis is seeking an entry level Remote Client Liaison for a high-profile law firm. You will be the first point of contact for individuals seeking legal representation, handling a fast-paced, client-focused environment with empathy and professionalism.

The role emphasizes strong communication, data collection, and the ability to manage multiple tasks. It offers an hourly rate of $20 and a supportive team in a flexible, remote setting suitable for early-career professionals.

Qualifications

• Excellent verbal communication and active listening skills.
• 1-2 years of Client Relations/ Legal Intake/ Customer Service.
• Strong attention to detail and data-entry accuracy.

Responsibilities

• Handle a high volume of inbound and outbound calls with prospective and existing clients.
• Gather and accurately document detailed client and case information.
• Pre-qualify potential clients based on established case criteria.
• Follow up with clients to obtain medical records and other required documentation.
• Enter and update information in the firm's case management system.
• Send legal documents and coordinate follow-up appointments and communications.
• Provide professional, compassionate customer service while handling sensitive information.
• Escalate complex questions or concerns to the appropriate legal team.
• Assist with data entry, filing, and other administrative tasks as needed.

Skills

Verbal communication

Active listening

Multitasking

Data entry

MS Office

Education

Bachelor's degree

Job description

Phaxis is seeking an entry level Remote Client Liaison for a high-profile law firm. You will be the first point of contact for individuals seeking legal representation, handling a fast-paced, client-focused environment with empathy and professionalism.

The role emphasizes strong communication, data collection, and the ability to manage multiple tasks. It offers an hourly rate of $20 and a supportive team in a flexible, remote setting suitable for early-career professionals.