Remote Client Experience Specialist — Advocate in Crisis Aid

Atticus; Los Angeles (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical and dental insurance (100% coverage)

15 vacation days

Paid holidays (~20 each year)

Membership to OneMedical

$600/year internet stipend

$1,000/year education stipend

Up to $1,200/year student loan repayment assistance

401(k) plan

HSA/FSA options

Job summary

Atticus is looking for a Client Experience team member to assist individuals in crisis with navigating their paths to disability benefits and insurance compensation. The role involves understanding client needs and providing guidance in a supportive manner.

Ideal candidates should have a Bachelor’s degree from a top university, one year of relevant experience, and a commitment to helping those in need. The position is fully remote, with competitive salary and generous benefits including medical insurance and a vacation plan.

Qualifications

• At least 1 year of working experience outside of internships.
• Ability to support individuals in crisis while driving conversations.
• Capable of managing multiple competing priorities effectively.

Responsibilities

• Communicate with clients to determine how to assist them.
• Guide clients through a complex and often intimidating process.
• Handle emotionally charged conversations with empathy.

Skills

Strong academic performance

Competent writing

Ability to interact with diverse individuals

Quick learning

Strong work ethic

Education

Bachelor’s degree from a top four-year university

Job description

Atticus is looking for a Client Experience team member to assist individuals in crisis with navigating their paths to disability benefits and insurance compensation. The role involves understanding client needs and providing guidance in a supportive manner.

Ideal candidates should have a Bachelor’s degree from a top university, one year of relevant experience, and a commitment to helping those in need. The position is fully remote, with competitive salary and generous benefits including medical insurance and a vacation plan.