Remote Disability Benefits Specialist

Atticus; United States; Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical and dental insurance with 100% premium coverage

15 vacation days & ~20 paid holidays

Free membership to OneMedical

$600/year stipend for internet service

$1,000 education stipend

Up to $1,200/year student loan repayment assistance

401(k) and optional HSA/FSA

Job summary

Atticus, a leading platform connecting individuals with disabilities to benefits, seeks a Client Experience team member. This fully remote role involves understanding clients' situations, guiding them through complex processes, and providing support. Ideal candidates have customer-facing experience and a compassionate approach.

With a competitive salary range of $60,000 to $75,000 and generous benefits, this role offers a unique opportunity to make a significant impact while working with a diverse team.

Qualifications

• At least three years of experience in customer-facing roles.
• Ability to support people in crisis while guiding conversations.
• Capable of mastering complex topics and platforms quickly.

Responsibilities

• Communicate with clients to understand their situations.
• Guide clients through the process of obtaining benefits.
• Handle sensitive topics with care and provide necessary support.

Skills

Customer interaction

Compassion

Quick learning

Writing skills

Job description

Atticus, a leading platform connecting individuals with disabilities to benefits, seeks a Client Experience team member. This fully remote role involves understanding clients' situations, guiding them through complex processes, and providing support. Ideal candidates have customer-facing experience and a compassionate approach.

With a competitive salary range of $60,000 to $75,000 and generous benefits, this role offers a unique opportunity to make a significant impact while working with a diverse team.