Remote Client Experience Specialist

Professional Travel Group; Town of Florida (NY); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Training and resources provided

Job summary

Aisle & Abroad is seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences. This role focuses on creating a smooth and positive experience for clients by assisting with organization, communication, and planning support.

The position is fully remote with a flexible structure and opportunities to collaborate with a supportive team.

Qualifications

• Must communicate clearly with clients via email and online platforms.
• Ability to manage multiple tasks with attention to detail.
• Professional and client-focused mindset.
• Able to work independently in a remote environment.

Responsibilities

• Communicate with clients via email and online platforms.
• Support scheduling, appointments, and coordination of client timelines.
• Assist with organizing event and experience details.
• Maintain accurate and organized client records.
• Provide general support to ensure a seamless client experience.
• Collaborate with team members to support daily operations.

Skills

Strong communication

Organizational skills

Detail orientation

Independent remote work

Online tools proficiency

Tools

Online tools

Job description

Aisle & Abroad is seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences. This role focuses on creating a smooth and positive experience for clients by assisting with organization, communication, and planning support.

The position is fully remote with a flexible structure and opportunities to collaborate with a supportive team.