Remote Wedding & Events Client Experience Coordinator

Aisles & Abroad; Town of Florida, New York (NY, NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Aisle & Abroad is a remote wedding and event planning studio seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences.

This role focuses on creating a smooth and positive client experience through organized planning, timely responses, and attentive service. Fully remote with flexible structure and supportive team environment.

Qualifications

• Strong communication and organizational skills.
• Detail-oriented with the ability to manage multiple tasks.
• Professional and client-focused mindset.
• Comfortable working independently in a remote environment.
• Basic proficiency with online tools and communication platforms.

Responsibilities

• Communicate with clients via email and online platforms
• Support scheduling, appointments, and coordination of client timelines
• Assist with organizing event and experience details
• Maintain accurate and organized client records
• Provide general support to ensure a seamless client experience
• Collaborate with team members to support daily operations

Skills

Strong communication

Organizational skills

Detail oriented

Independent remote work

Client-focused mindset

Online tools

Job description

Aisle & Abroad is a remote wedding and event planning studio seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences.

This role focuses on creating a smooth and positive client experience through organized planning, timely responses, and attentive service. Fully remote with flexible structure and supportive team environment.