Remote Client Experience Specialist

Effortless travel solutions ETS; Norman (OK); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote work environment

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is looking for a Client Experience Coordinator to provide professional support for clients during their travel planning and coordination process. This fully remote role emphasizes effective communication, organization, and client satisfaction. Candidates should have customer service experience, attention to detail, and the ability to work independently. The company offers travel-related perks, professional development opportunities, and a supportive team culture.

Qualifications

• Must have excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles is required.
• Hospitality or travel-related experience is preferred.
• Strong attention to detail and organizational skills are necessary.

Responsibilities

• Serve as primary contact for clients, ensuring professional support throughout the planning process.
• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address client concerns.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Customer service experience

Attention to detail

Organizational skills

Technology comfort

Job description

Effortless travel solutions ETS is looking for a Client Experience Coordinator to provide professional support for clients during their travel planning and coordination process. This fully remote role emphasizes effective communication, organization, and client satisfaction. Candidates should have customer service experience, attention to detail, and the ability to work independently. The company offers travel-related perks, professional development opportunities, and a supportive team culture.