Remote Client Experience Specialist

Effortless travel solutions ETS; Minot (ND); Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

Fully remote work environment

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Supportive team culture

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to provide support throughout the travel planning process. This fully remote role requires excellent communication skills and previous experience in customer service or client support. You will be the primary contact for clients, ensuring accurate information and maintaining client satisfaction. The position offers training and opportunities for professional development, alongside travel-related perks within a supportive team culture.

Qualifications

• Strong interpersonal skills with a focus on client satisfaction.
• Experience in customer service roles is a plus.
• Familiarity with booking tools and technology is important.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and problem resolution.
• Maintain follow-up with clients to ensure satisfaction.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Strong attention to detail and organizational skills

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to provide support throughout the travel planning process. This fully remote role requires excellent communication skills and previous experience in customer service or client support. You will be the primary contact for clients, ensuring accurate information and maintaining client satisfaction. The position offers training and opportunities for professional development, alongside travel-related perks within a supportive team culture.