Remote Client Experience & Data Operations Coordinator

Allied Solutions LLC; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance (100% company-paid)

Disability coverage (100% company-paid

401k with company match

3 weeks PTO by end of first year

Career growth opportunities

Job summary

Allied Solutions LLC is seeking a Client Experience Coordinator to operate remotely in the United States. The role centers on data entry with opportunities to influence client service through problem solving and process improvements.

You will collaborate with multiple internal teams to ensure client needs are met and expectations managed. Key duties include serving as the main client contact, guiding clients on best practices, and maintaining client-specific rules.

Qualifications

• Strong communication skills, verbal and written.
• Ability to work independently and own client relationships.
• Detail-oriented with data entry and processing accuracy.
• Proactive in identifying issues and proposing improvements.

Responsibilities

• Serve as the primary client contact and maintain regular, professional communication.
• Manage and escalate client impacts to loan servicing teams.
• Coach clients on best practices and how to use company sites for support.
• Present information clearly to clients and internal staff as needed.
• Maintain client-specific business rules and inform units of changes.
• Ensure timely, effective communication to prevent escalations.

Skills

Communication

Client servicing

Data entry

Problem solving

Process improvements

Education

High School Diploma or GED

Associate's Degree preferred

Job description

Allied Solutions LLC is seeking a Client Experience Coordinator to operate remotely in the United States. The role centers on data entry with opportunities to influence client service through problem solving and process improvements.

You will collaborate with multiple internal teams to ensure client needs are met and expectations managed. Key duties include serving as the main client contact, guiding clients on best practices, and maintaining client-specific rules.