Remote Client Experience Coordinator — Travel Ops & Growth

Consultwithtray

Oregon

Hybrid

USD 42,000 - 64,000

Full time

7 days ago

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Benefits offered by this job

Remote work

Structured onboarding

Growth opportunities

Team-focused environment

Job summary

Consultwithtray is seeking a Client Experience Coordinator for a fully remote role. You will manage client communications, travel bookings, and service updates with a focus on a smooth, high-quality experience. Bring strong organization and problem-solving to a fast-paced, independent workflow.

No prior travel industry experience is required as full training and onboarding are provided. This position emphasizes reliable, detail-oriented support and proactive issue resolution within a

Qualifications

Excellent communication and organizational abilities are essential.
Strong problem-solving skills and attention to detail are expected.
Ability to work independently using provided systems and resources.

Responsibilities

Oversee client communications related to travel bookings and itineraries.
Ensure timely follow-ups, confirmations, and status updates for clients.
Coordinate scheduling, documentation, and client requests with accuracy.
Identify and resolve issues to maintain a seamless travel experience.
Maintain client records across internal systems and contribute to workflow improvements.
Provide professional support at every stage of the client's travel journey.

Skills

Communication skills

Organization

Problem-solving

Independent worker

Tech-savvy

Tools

Booking platforms

Job description

No prior travel industry experience is required as full training and onboarding are provided. This position emphasizes reliable, detail-oriented support and proactive issue resolution within a

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