Remote Client Experience & Analytics Operations Lead

Zeta Global; United States; Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Unlimited PTO

Excellent medical, dental, and vision

Employee Equity and Stock PurchasePlan

Employee Discounts, Virtual Wellness,

Job summary

Zeta Global is seeking an experienced Client Experience Operations Manager to support media dashboards and audience creation across client accounts. The role requires strong project coordination, attention to detail, and hands-on familiarity with tagging and pixel tracking technologies.

Based in the US, the position offers potential hybrid arrangements in major cities or remote work. You will work with Strategy, Analytics, and Ops to ensure accurate, actionable insights across channels and

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or Data/Analytics-related field.
• 3-5 years of project management experience, with at least 2 years in a marketing/advertising agency environment.
• Understanding of digital media channels (SEM, display, social, programmatic, video) and attribution mechanics.
• Familiarity with tag/pixel management platforms and third-party tracking integrations (GTM, Adobe Launch, Campaign Manager, Meta, etc.).
• Strong organizational and communication skills, with an ability to manage timelines across multiple stakeholders and projects.

Responsibilities

• Support the Program Director on end-to-end project execution for media dashboard builds and enhancements across a portfolio of client accounts.
• Develop and maintain timelines, deliverables, and status documentation across multiple workstreams simultaneously.
• Serve as the primary point of contact between internal teams and clients for tracking- and dashboard-related deliverables.
• Anticipate and manage resource constraints and shifting client priorities in a fast-paced setting.
• Collaborate with ops and analytics to ensure proper tagging and tracking is in place.
• Oversee pixel/tag implementation and validation across platforms using GTM or Adobe.
• Coordinate with third-party vendors to ensure accurate data flows and data hygiene.
• Translate client reporting needs into data requirements and dashboard specs.

Skills

Project management

Marketing/advertising

Digital media

Data analytics

Communication

Education

Bachelor's degree in Marketing, Business, Communications, or Data/Analytics

Tools

GTM

Adobe Launch

Campaign Manager

Meta

Job description

Zeta Global is seeking an experienced Client Experience Operations Manager to support media dashboards and audience creation across client accounts. The role requires strong project coordination, attention to detail, and hands-on familiarity with tagging and pixel tracking technologies.

Based in the US, the position offers potential hybrid arrangements in major cities or remote work. You will work with Strategy, Analytics, and Ops to ensure accurate, actionable insights across channels and