Remote Client Education & Training Specialist

NEXGEN Asset Management; Sacramento (CA); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Sick Leave

401(k) with company match

Healthcare: health, dental, vision

Holidays

Job summary

NEXGEN Asset Management is seeking a Client Education Specialist to join the Client Success Team. This remote-friendly role focuses on delivering exceptional training, webinars, and learning resources to ensure clients maximize asset management goals.

You will lead trainings, create content, and collaborate with experts to build an engaging learning environment for diverse client groups.

Qualifications

• Bachelor's degree in education, English, teaching or relevant field.
• 3+ years of experience as a Teacher, Trainer, Tutor, or other relevant position.
• Experience creating online or in-person training content.
• Professional presentation/facilitation experience.
• Excellent verbal and written communication skills.

Responsibilities

• Lead in-person and virtual trainings with clients focusing on learning objectives.
• Oversee deliverables for major training projects and meet deadlines.
• Plan webinar/conference content for existing clients to increase engagement.
• Evaluate training practices to improve learner experience.
• Collaborate with Subject Matter Experts to prepare training content.
• Document new features via knowledge base articles or short videos.
• Travel up to 25% of role responsibilities, including overnight and weekend travel.
• Serve as a NEXGEN product expert.

Skills

Verbal communication

Written communication

Presentation skills

Facilitation

MS Office

Time management

Organizational skills

Multitasking

Team player

Ability to work under pressure

Education

Bachelor's degree in education

Tools

Online training tools

Webinar platforms

Video editing tools

Job description

NEXGEN Asset Management is seeking a Client Education Specialist to join the Client Success Team. This remote-friendly role focuses on delivering exceptional training, webinars, and learning resources to ensure clients maximize asset management goals.

You will lead trainings, create content, and collaborate with experts to build an engaging learning environment for diverse client groups.