Remote Client Education Strategist

Brandcoven; Austin (TX); Remote; USD 50,000 - 75,000; Full time

Job summary

Brandcoven is looking for a Customer Education Specialist to develop and implement training programs remotely across the USA. The ideal candidate will have a Bachelor's degree in Education or related fields and at least 3 years of customer education experience.

The individual will be responsible for conducting training sessions and collaborating with teams to ensure materials are aligned with product updates. Strong communication and organizational skills are crucial for this role.

Qualifications

• Minimum of 3 years of experience in customer education or training.
• Ability to work independently and in a team environment.
• Experience in marketing or advertising is a plus.

Responsibilities

• Develop and implement customer education programs and training materials.
• Conduct training sessions for clients and their teams.
• Collaborate with cross-functional teams for material updates.
• Monitor and evaluate training effectiveness.
• Provide ongoing support to clients.
• Stay updated with industry trends.

Skills

Presentation skills

Communication skills

Organizational skills

Project management skills

Microsoft Office proficiency

Virtual training platforms proficiency

Education

Bachelor's degree in Education, Communications, or related field

Job description

Brandcoven is looking for a Customer Education Specialist to develop and implement training programs remotely across the USA. The ideal candidate will have a Bachelor's degree in Education or related fields and at least 3 years of customer education experience.

The individual will be responsible for conducting training sessions and collaborating with teams to ensure materials are aligned with product updates. Strong communication and organizational skills are crucial for this role.