Remote Client Delivery Lead

Mercury Creative Group; Minneapolis (MN); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Mercury Creative Group is seeking a Client Delivery Lead to orchestrate the successful delivery of client engagements. You will partner with senior leaders to align strategy, timelines, and budgets, ensuring every project is delivered with clarity and momentum.

The role emphasizes leadership of multiple workstreams, proactive risk management, and strong communication to uphold Mercury’s reputation for quality and collaboration.

Qualifications

• 5–7 years of agency experience in client delivery or related roles.
• Proven ability to lead complex client engagements across multi-workstreams.
• Experience managing Statements of Work (SOWs) with scope and budget awareness.
• Strong proficiency with project management and collaboration tools (Asana, Slack, Google Workspace).

Responsibilities

• Serve as day-to-day lead for assigned client engagements, coordinating multiple concurrent projects, budgets, and timelines.
• Build trusted client relationships and collaborate on executive-level strategy and long-term account growth.
• Lead client meetings with confidence and clarity, ensuring alignment on goals, priorities, deliverables, and next steps.
• Identify risks, scope changes, and roadblocks, proactively addressing issues to keep projects on track.
• Oversee project planning, scope, budget, and cross-functional coordination across accounts.

Skills

Project management

Client delivery

Cross-functional leadership

Communication

Budget & scope management

Tools

Asana

Slack

Google Workspace

Job description

Mercury Creative Group is seeking a Client Delivery Lead to orchestrate the successful delivery of client engagements. You will partner with senior leaders to align strategy, timelines, and budgets, ensuring every project is delivered with clarity and momentum.

The role emphasizes leadership of multiple workstreams, proactive risk management, and strong communication to uphold Mercury’s reputation for quality and collaboration.