Remote Client Care Specialist - Entry Level

AO Globe Life; Jacksonville (FL); On-site; USD 42,000 - 68,000; Full time

Job summary

AO Globe Life is seeking motivated professionals to join our growing remote team in a client-focused opportunity centered on service and relationship building. In this role, you will work with individuals and families across the United States to help them understand and access important benefit programs that support their financial protection.

This position includes structured training, ongoing mentorship, and pre-scheduled client consultations—allowing you to focus on helping clients without

Qualifications

• Excellent communication and interpersonal abilities.
• Ability to work independently in a remote setting.
• Comfort with digital tools and virtual meetings.
• Must be authorized to work in the United States.
• Reliable internet and Windows PC with webcam.

Responsibilities

• Conduct virtual consultations with clients through Zoom
• Explain available benefit options and guide clients through the enrollment process
• Maintain accurate records of client interactions and follow-up communication
• Provide high-quality customer service and build long-term client relationships
• Participate in regular training sessions, mentorship programs, and professional development opportunities

Skills

Strong communication

Interpersonal skills

Independent remote work

Authorized to work in US

Tech savviness

Tools

Zoom/Virtual meetings

Job description

AO Globe Life is seeking motivated professionals to join our growing remote team in a client-focused opportunity centered on service and relationship building. In this role, you will work with individuals and families across the United States to help them understand and access important benefit programs that support their financial protection.

This position includes structured training, ongoing mentorship, and pre-scheduled client consultations—allowing you to focus on helping clients without