Remote Client Billing & Grants Coordinator

101 Rogers Memorial Hospital, Inc.; Town of Oconomowoc (WI); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k) Plan

Employee share program

Life/Disability insurance

Flex spending accounts

Tuition reimbursement

Wellness program

Employee assistance program

Job summary

Rogers Behavioral Health in Wisconsin is seeking a Client Billing and Grants Coordinator to manage invoicing, follow-ups, and collaboration with foundation and grant processes to ensure accurate billing and collections.

The role involves ambulance and external hospital billing, coordinating with clinical staff, and serving as the main billing contact for client organizations while maintaining compliance and reporting for management.

Qualifications

• Associate’s degree in finance, Accounting, Business Administration, or a related field preferred.
• Minimum of three (3) years of experience in medical billing, accounts receivable, or a related role.
• Experience working with foundation and grant billing is preferred.
• Proficiency in using billing software and Microsoft Office Suite.

Responsibilities

• Generate accurate and timely invoices for services rendered to employees of client organizations.
• Ensure all billed services are properly documented.
• Coordinate with clinical staff to gather necessary information for billing.
• Collaborate with the foundation and finance departments to ensure alignment and accuracy in financial reporting.
• Manage ambulance and external hospital billing, ensuring all services are accurately billed and documented.
• Review and approve external invoices for payments and send them to accounts payable.
• Monitor outstanding invoices and follow up with client organizations on overdue payments.
• Implement and manage a structured follow-up process to ensure timely collections.
• Communicate effectively with client organizations to resolve billing disputes or discrepancies.
• Develop and maintain strong relationships with client organizations.
• Serve as the primary point of contact for all billing inquiries from client organizations.
• Conduct regular check-ins with clients to address any billing issues and provide updates on outstanding payments.
• Foster positive working relationships with internal departments, including the foundation, utilization review (UR), clinical teams, and patient financial services to streamline processes and improve client satisfaction.
• Work closely with organizations to support their billing needs and eliminate insurance-related billing issues.
• Prepare regular reports on billing and collection activities for management review.
• Analyze billing data to identify trends and opportunities for improvement.
• Provide recommendations to improve the billing process and enhance client satisfaction.
• Assist in preparing financial reports related to foundation and grant funding.

Education

Associate’s degree in finance, Accounting, Business Administration, or a related field

Tools

Billing software

Microsoft Office Suite

Job description

Rogers Behavioral Health in Wisconsin is seeking a Client Billing and Grants Coordinator to manage invoicing, follow-ups, and collaboration with foundation and grant processes to ensure accurate billing and collections.

The role involves ambulance and external hospital billing, coordinating with clinical staff, and serving as the main billing contact for client organizations while maintaining compliance and reporting for management.