Remote Client Advocate Pro

Mortgage Connect, LP; Coraopolis (Allegheny County); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive payrates

Extensive benefits package

Paid holidays and PTO

401K plan

Work Perks Program

Job summary

A leading mortgage service provider is seeking a Client Advocate Specialist in Coraopolis, PA. This remote role focuses on delivering exceptional customer service in a fast-paced environment. Successful candidates will engage with clients, assist with scheduling, and ensure satisfaction through effective communication and problem-solving skills. The position offers competitive pay, extensive benefits, and flexibility in work arrangements.

Qualifications

• Strong customer service skills are essential for providing support.
• Excellent verbal and written communication abilities are required.
• Ability to work independently and as a team member is necessary.

Responsibilities

• Provide ongoing customer contact and support for satisfaction.
• Assist in scheduling closing appointments with Notaries and Attorneys.
• Coordinate customized mailings throughout the transaction.

Skills

Customer service focus

Verbal and written communication skills

Problem-solving mindset

Ability to multitask

Education

High-school diploma or equivalent

Job description

A leading mortgage service provider is seeking a Client Advocate Specialist in Coraopolis, PA. This remote role focuses on delivering exceptional customer service in a fast-paced environment. Successful candidates will engage with clients, assist with scheduling, and ensure satisfaction through effective communication and problem-solving skills. The position offers competitive pay, extensive benefits, and flexibility in work arrangements.