Remote Clearance Supervisor, Childcare Background Checks

City of New York; New York (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an Associate Investigator/ Clearance Supervisor for the NYC Department of Health and Mental Hygiene. This role oversees Clearance Administrators, ensures accurate background checks for childcare staff, and maintains confidential records while reporting performance metrics.

Ideal candidates have progressive investigative experience and strong communication, organization, and data management skills in a fast-paced public sector environment.

Qualifications

• Four-year high school diploma or equivalent with five years' investigative experience.
• Associate degree with four years' investigative experience.
• Bachelor's degree with two years' investigative experience.
• Experience evaluating credit worthiness, locating assets, or verifying information for employment-related investigations.

Responsibilities

• Assign, supervise and evaluate Clearance Administrators in investigations.
• Provide technical assistance in reviewing clearance results and reporting.
• Maintain confidential records for all investigations performed.
• Quality assurance review of processing and database entries.
• Review and approve clearance requests and data releases.

Skills

Oral communication

Written communication

Interpersonal skills

Organizational skills

Attention to detail

Multitasking

Customer service

Education

High school diploma or educational equivalent

Associate degree (60 semester credits)

Bachelor's degree

Job description

• Job Category: Public Safety, Inspections, & Enforcement
• Salary Band: $90,000 to $100,000
• Compensation: USD 69,880 - USD 98,325

Job Description

Division/Program Summary Description:
The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With a staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control.

The Bureau of Child Care ensures that childcare services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors childcare programs to protect the health and safety of children while in the childcare environment, and actively works to improve and expand access to high quality programs which support early childhood development and learning.

Position Summary:
The Associate Investigator/ Clearance Supervisor will ensure compliance with legislative mandates to conduct comprehensive background checks for childcare staff.

Job Duties and Responsibilities:
- Assign, supervise and evaluate Clearance Administrators in the conduct of investigations.
- Provide technical assistance in reviewing, interpreting, and the proper reporting of clearance results.
- Responsible for the maintenance of confidential records for all investigations performed.
- Perform quality assurance review of Clearance Administrators’ processing of investigations and database entries.
- Conduct special investigations which are of more than ordinary difficulty by reason of greater complexity or hazard.
- Review and issue approval or denial of clearance requests and ensure accuracy of data release.
- Collect and compile performance data on investigations and report on key performance indicators.

- Excellent oral, written, interpersonal communication skills.
- Highly organized, strong attention to detail; solution oriented.
- Dedication to customer service.
- Ability to multitask in a fast-paced environment.
- Working knowledge of childcare regulations.
- Experience with data entry and querying large datasets.

Why you should work for us:
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

ASSOCIATE INVESTIGATOR (NOT PR - 31121

Qualifications

1. A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment, or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory, full-time experience as described in "1" above; or
3. A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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