Remote Claims Trainee — Grow Your Insurance Career

Aflac Incorporated; New York (NY); Remote; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan

Annual bonuses

Paid holidays & PTO

Job summary

Aflac Incorporated is seeking a remote-friendly claims processing role based in the United States. The role supports Wellness, Accident, or Cancer claims, handling data entry and customer interactions. Candidates should have a high school diploma, at least one year of experience, and familiarity with Microsoft Office.

Bilingual Spanish skills are a plus, and generous benefits accompany the role. This position offers a path to growth within a Fortune 500 leader in voluntary insurance, with

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of work experience preferred.
• Experience with Microsoft Office Suite required.
• Knowledge of medical terminology is a plus.

Responsibilities

• Under supervision reviews and processes Wellness, Accident or Cancer insurance claims based on information submitted by policy holders.
• Keys claims data while interpreting coding and medical terminology in relation to diagnoses and procedures; uses core databases to process and transmit claims.
• Provides prompt customer service to policy holders, providers and other internal entities regarding claims; documents calls and follows up as needed.
• Provides back-up coverage for other teams and maintains databases; performs clerical duties as assigned.
• Performs other related duties as required.

Skills

Customer service

Communication

Time management

Multitasking

Bilingual Spanish

Attention to detail

Education

High School Diploma or Equivalent

1 year of work experience

Experience with Microsoft Office Suite

Medical terminology knowledge

Tools

Microsoft Office Suite

Job description

Aflac Incorporated is seeking a remote-friendly claims processing role based in the United States. The role supports Wellness, Accident, or Cancer claims, handling data entry and customer interactions. Candidates should have a high school diploma, at least one year of experience, and familiarity with Microsoft Office.

Bilingual Spanish skills are a plus, and generous benefits accompany the role. This position offers a path to growth within a Fortune 500 leader in voluntary insurance, with