Remote Claims Specialist Trainee — Growth Path

Aflac Incorporated; Oregon; Hybrid; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plans with company match

Stock purchase plan

Job summary

Aflac Incorporated is seeking a claims processing professional to review and process Wellness, Accident or Cancer insurance claims under supervision. You will enter data, verify documentation, and communicate with policyholders and providers to resolve inquiries.

The role requires attention to detail, strong customer service skills, and the ability to use core administration databases. It is a remote position within the continental US with potential office visits if needed.

Qualifications

• High School diploma or equivalent.
• 1 year of work experience.
• Experience and proficiency using Microsoft Office Suite software.
• Or an equivalent combination of education and experience.

Responsibilities

• Review and process insurance claims under supervision, determining validity.
• Enter claims data and use databases to transmit for payment or investigation.
• Provide prompt customer service to policy holders and other stakeholders; document interactions.
• Back-up coverage for other teams and perform clerical duties as assigned.
• Perform related duties as required.

Skills

Integrity

Communication

Self-development

Customer service

Change management

Diversity awareness

Spanish bilingual

Education

High School Diploma

Microsoft Office Suite

Medical terminology (preferred)

Tools

Microsoft Office Suite

Job description

Aflac Incorporated is seeking a claims processing professional to review and process Wellness, Accident or Cancer insurance claims under supervision. You will enter data, verify documentation, and communicate with policyholders and providers to resolve inquiries.

The role requires attention to detail, strong customer service skills, and the ability to use core administration databases. It is a remote position within the continental US with potential office visits if needed.