Remote Claims Team Lead: Multi‑Team Oversight

Sedgwick; Atlanta (GA); Remote; USD 70,000 - 95,000; Full time

Job summary

Sedgwick is seeking a senior professional to supervise multiple teams of examiners and technical staff handling liability claims for clients in a telecommuter capacity. You will monitor workloads, provide training, and guide examiner reports on adjudication while maintaining diaries on complex or high-exposure claims.

This role emphasizes leadership, adherence to quality standards, and ongoing process improvements, with focus on client relationships and regulatory compliance across jurisdictions.

Qualifications

• Six years of claims experience with supervisor responsibilities or equivalent education/experience.
• Ability to supervise multiple teams of examiners and technical staff.
• Experience with claims adjudication and regulatory/compliance standards.

Responsibilities

• Supervises multiple teams of examiners and technical staff across liability claims.
• Monitors workloads, provides training, and directs examiner reports.
• Maintains diaries on claims, including complex or high-exposure cases.
• Identifies trends and advises management on improvements and procedures.
• Performs quality reviews and ensures compliance with audit requirements.
• Serves as second level of appeal for client and claimant issues.

Skills

Claims management

Leadership

Communication

Analytical skills

Teamwork

Negotiation

Organizational skills

Problem solving

Mentoring/Training

Regulatory compliance

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick is seeking a senior professional to supervise multiple teams of examiners and technical staff handling liability claims for clients in a telecommuter capacity. You will monitor workloads, provide training, and guide examiner reports on adjudication while maintaining diaries on complex or high-exposure claims.

This role emphasizes leadership, adherence to quality standards, and ongoing process improvements, with focus on client relationships and regulatory compliance across jurisdictions.