Remote Claims Supervisor - Auto & Truck Liabilities

Gallagher Bassett; City of Syracuse (NY); Remote; USD 120,000 - 180,000; Full time

Job summary

Gallagher Bassett is seeking a senior claims leader to supervise a liability claims team in a fully remote capacity. You will guide auto/trucking claims with no fault, BI and UM/UIM experience, while ensuring adherence to best practices and high-quality, efficient service.

The role focuses on talent development, hiring and training, and effective communication with clients, carriers, and brokers, all within a national, remote framework.

Qualifications

• Minimum of 10 years related claims experience.
• Claims background in auto/trucking with no fault, BI and UM/UIM experience.
• Appropriately licensed and/or certified in all states in which claims are being handled. NY license preferred.

Responsibilities

• Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB's Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Education

Bachelor's Degree

Job description

Gallagher Bassett is seeking a senior claims leader to supervise a liability claims team in a fully remote capacity. You will guide auto/trucking claims with no fault, BI and UM/UIM experience, while ensuring adherence to best practices and high-quality, efficient service.

The role focuses on talent development, hiring and training, and effective communication with clients, carriers, and brokers, all within a national, remote framework.